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Terms and Conditions

Effective Date: September 7, 2026

Welcome to EP Grid Solutions.

These Terms and Conditions (“Terms”) govern your access to and use of www.epgridsolutions.com (the “Website”).

By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About EP Grid Solutions

EP Grid Solutions is a joint initiative bringing together the complementary expertise of Pontech and Eximprod in areas including utility IT, enterprise GIS, electrical engineering, grid automation, Advanced Distribution Management Systems (ADMS), and systems integration.

The Website provides general information about EP Grid Solutions, its capabilities, partners, and services.

References to “EP Grid Solutions”, “we”, “us”, or “our” in these Terms refer to EP Grid Solutions and, where applicable, the parties involved in providing its services.

2. Purpose of This Website

The information provided on this Website is intended for general informational and business development purposes.

Nothing on the Website constitutes:

  • a binding commercial offer;

  • professional engineering advice;

  • technical advice for a specific utility network or project;

  • legal, financial, regulatory, or other professional advice;

  • a guarantee that a particular product, service, technology, or solution is suitable for a particular project; or

  • a contractual commitment by EP Grid Solutions, Pontech, Eximprod, or any affiliated organization.

Any services provided in connection with a specific project will be subject to a separate proposal, contract, statement of work, purchase order, or other written agreement between the relevant parties.

In the event of any conflict between these Terms and a separately executed commercial agreement, the terms of the separately executed agreement will apply to that commercial relationship.

3. Website Use

You may use this Website for lawful business and informational purposes.

You agree not to:

  • use the Website for any unlawful, fraudulent, or abusive purpose;

  • attempt to gain unauthorized access to the Website, its servers, systems, or databases;

  • interfere with the security, availability, or operation of the Website;

  • introduce viruses, malware, malicious code, or other harmful technologies;

  • use automated systems to overload, scrape, copy, or interfere with the Website in a manner that may damage its operation;

  • impersonate another person, company, or organization;

  • submit false, misleading, fraudulent, or unlawful information through our forms; or

  • use Website content in a manner that infringes intellectual property rights or other applicable rights.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

4. Information Submitted Through the Website

The Website may allow visitors to provide information through contact forms or other communication methods.

Information submitted may include details such as:

  • name;

  • company;

  • business email address;

  • telephone number;

  • area of interest;

  • project requirements; and

  • messages or other information voluntarily provided.

You are responsible for ensuring that the information you submit is accurate and that you have the right to provide it.

Submitting a contact form does not create a client, supplier, partnership, agency, advisory, or contractual relationship with EP Grid Solutions, Pontech, or Eximprod.

A commercial relationship will arise only when the relevant parties enter into an appropriate written agreement.

Our collection and handling of personal information is described in our Privacy Policy.

5. No Guarantee of Response or Engagement

Submitting an inquiry through this Website does not guarantee that:

  • we will respond to the inquiry;

  • we will accept a proposed project;

  • a particular solution can be provided;

  • requested products, technologies, resources, or services will be available; or

  • the parties will enter into a commercial agreement.

Any discussions following an inquiry are preliminary unless and until confirmed through an appropriate written agreement.

6. Accuracy of Website Information

We aim to keep the information on the Website accurate, useful, and current.

However, utility technologies, products, software platforms, technical capabilities, specifications, standards, service offerings, partner relationships, and other information may change over time.

We do not guarantee that all information on the Website will always be:

  • complete;

  • accurate;

  • current;

  • error-free; or

  • suitable for a particular project or purpose.

We may modify, correct, update, or remove Website content at any time without notice.

Visitors should verify any important technical, commercial, regulatory, or project-specific information directly with EP Grid Solutions before relying on it.

7. Technical and Engineering Information

Content relating to electrical networks, grid automation, GIS, ADMS, SCADA/DMS, utility IT, systems integration, or other technical subjects is provided for general information only.

Utility infrastructure and digitalization projects may involve project-specific engineering, operational, regulatory, cybersecurity, safety, and technical requirements.

Information on this Website should not be used as a substitute for:

  • professional engineering analysis;

  • system design;

  • cybersecurity assessment;

  • regulatory review;

  • site-specific evaluation;

  • manufacturer documentation; or

  • other appropriate professional advice.

All project requirements should be assessed by appropriately qualified professionals based on the specific circumstances of the project.

8. Intellectual Property

Unless otherwise stated, Website content including text, graphics, layouts, design elements, icons, photographs, illustrations, and other original material is owned by, licensed to, or used with permission by EP Grid Solutions and/or its partners.

You may view, download, or print reasonable portions of the Website for legitimate internal business or informational purposes.

You may not, without prior written permission:

  • reproduce substantial portions of the Website;

  • republish Website content;

  • commercially distribute Website content;

  • modify Website content and present it as original material;

  • create derivative commercial materials based substantially on Website content; or

  • remove copyright, trademark, or proprietary notices.

9. Third-Party Trademarks and Technologies

The Website may refer to third-party companies, software platforms, technologies, products, trademarks, or brand names.

All third-party trademarks and intellectual property remain the property of their respective owners.

References to third-party products or technologies are provided for informational purposes and do not imply ownership of those trademarks by EP Grid Solutions.

Any third-party products or technologies are subject to the terms, licensing conditions, warranties, and policies of their respective owners.

10. Third-Party Links

The Website may contain links to external websites, including websites operated by our partners and technology providers.

These links are provided for convenience and informational purposes.

EP Grid Solutions does not control third-party websites and is not responsible for their:

  • content;

  • availability;

  • security;

  • privacy practices;

  • cookie practices;

  • accuracy; or

  • terms and conditions.

Following a third-party link is at your own discretion and risk.

We recommend reviewing the privacy policies and terms applicable to any external website you visit.

11. Website Availability

We aim to keep the Website available and functioning properly, but uninterrupted access cannot be guaranteed.

The Website may occasionally be unavailable because of:

  • maintenance;

  • hosting issues;

  • software updates;

  • technical problems;

  • cybersecurity incidents;

  • third-party service failures; or

  • circumstances outside our reasonable control.

We may modify, suspend, or discontinue any part of the Website without prior notice.

12. Security

We use reasonable measures intended to protect the Website and information submitted through it.

However, no website, electronic communication, or Internet transmission can be guaranteed to be completely secure.

You should not submit highly confidential, sensitive, classified, security-critical, or proprietary technical information through the general Website contact form.

Where sensitive project information needs to be exchanged, appropriate communication and contractual arrangements should first be established.

13. Privacy and Cookies

Your use of the Website is also subject to our Privacy Policy and Cookie Policy.

These documents explain how we handle personal information and how cookies and related technologies may be used on the Website.

By using the Website, you acknowledge that you have had the opportunity to review these policies.

14. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We make no express or implied warranty that:

  • the Website will always be available;

  • Website content will be completely accurate or error-free;

  • information provided will meet your specific requirements;

  • the Website will be free from all technical defects or security risks; or

  • any particular commercial, technical, operational, or business result will arise from using information contained on the Website.

Nothing in this section excludes any warranty or right that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, EP Grid Solutions and the organizations and individuals involved in providing the Website will not be liable for indirect, incidental, special, consequential, or economic loss resulting from or related to:

  • use of or inability to use the Website;

  • reliance on Website content;

  • interruption or unavailability of the Website;

  • inaccuracies or omissions in Website content;

  • third-party websites or services;

  • data loss;

  • business interruption; or

  • unauthorized access arising despite reasonable security measures.

You are responsible for independently evaluating information obtained through the Website before making business, engineering, technical, operational, financial, or other decisions.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Confidential Information

Information submitted through the Website’s general contact form should not automatically be considered confidential.

Unless a separate confidentiality or non-disclosure agreement is already in place, submitting information through the Website does not create a confidentiality obligation beyond obligations imposed by applicable privacy and data protection laws.

If your inquiry involves commercially sensitive, proprietary, security-sensitive, or confidential project information, please contact us first to establish an appropriate method for exchanging that information.

17. Changes to These Terms

We may modify these Terms from time to time to reflect changes to:

  • our Website;

  • our services;

  • our business operations;

  • applicable technologies; or

  • legal and regulatory requirements.

The updated Terms will be published on this page with a revised Effective Date.

Your continued use of the Website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

19. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce that provision later.

20. Governing Law

These Terms and the use of this Website are subject to applicable laws and regulations.

Any specific commercial relationship between EP Grid Solutions, its partners, and a customer or supplier will be governed by the jurisdiction and dispute-resolution provisions contained in the applicable contract or other written agreement.

Nothing in these Terms is intended to override mandatory rights or obligations imposed by applicable law.

21. Contact Us

If you have questions about these Terms and Conditions, please contact:

EP Grid Solutions
Email: contact@epgridsolutions.com
Website: www.epgridsolutions.com

Company name:

EP Grid Solutions s.r.o.

Jurisdiction:

Czech Republic

Ownership structure:

  • Eximprod: 50%
  • Pontech CZ: 50%
  • Company name: EP Grid Solutions s.r.o.

Registered office address:

Hráského 1016, 256 01 Benešov, Czech Republic

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